Anna Fynn

HEAD OF CUSTOMER SUCCESS

Anna brings a decade of experience in retail analytics, working with leading High Street brands across EMEA and APAC. She blends commercial insight and consulting to turn data into customer impact and business growth. Since joining Rosslyn in 2025, Anna has been building out the Customer Success function with a focus on process, while amplifying the customer voice in product evolution.

Skills and experience

Anna has deep expertise in retail forecasting, customer engagement, and operational strategy. She’s known for her hands-on leadership style and ability to connect client needs with product development. Her mission at Rosslyn is to ensure customers thrive — by aligning success outcomes with platform innovation.